Hospitality Apprenticeship Offers Bostonian a Path to Success




Hadia Diallo of South Boston enrolled at Quincy Junior College after high school. To afford tuition, she worked – as a teacher’s assistant at a local after-school program, a visitor’s experience associate at the Boston Children’s Museum, and a security officer – which meant that she could not attend school full time.

“After balancing school and work for so many years, I was stuck on what to do next,” said Hadia, now 25. “I knew that I wanted to go back to school and become successful, but I needed something to help me get back on track.”

As a housekeeping apprentice, Hadia is on her way to her dream job.
       As a housekeeping apprentice,
       Hadia is on her way to her dream job.

Hadia’s husband had graduated from the BEST Hospitality Training Center’s pre-apprenticeship program in 2015, and by December 2017 he had advanced to a supervisor position at a luxury hotel in Boston.

After seeing her husband’s success, Hadia decided to try it for herself.

She applied and was accepted into the 6-week housekeeping pre-apprenticeship. As part of her training, she shadowed employees at two luxury hotels in Boston. Upon completion of the program, she was hired by a waterfront hotel as a housekeeping apprentice based on her excellent performance.

The paid apprenticeship includes 2,000-hours of on-the-job training coupled with formal instruction, and the opportunity to earn up to 12 credits at Bunker Hill Community College. Apprentices like Hadia can take additional courses in the college’s Hotel/Restaurant Management program at a substantially reduced rate through an agreement with BEST.

“I was looking for a career path and a great job where I can continue to learn,” said Hadia. “This program helped me to get a job at one of the best hotels in the city, the skills to be successful ‒ and I like interacting with guests.”

Today Hadia is learning the housekeeping and customer service skills she needs to pursue her dreams, which include a good-paying job, a college degree, and career advancement. Ultimately, she hopes to become a supervisor.

“This program has been life-changing,” said Hadia. “I’ve been learning new skills and making connections that have put me on a path to a career.”

James Lally is a deputy director in the Department’s Office of Public Affairs in Boston.


U.S. Department of Labor Blog

Hospitality Staff Western North Carolina



Hospitality Staff Western North Carolina

High Hampton Inn and Country Club
Cashiers, Western North Carolina

Hospitality Staff Western North Carolina
Seeking staff for the 2017 season beginning mid-April.
We are looking for some good folks to join our team.

We will begin immediate interviews for the following management positions:
• Vacation Homes Housekeeping Supervisor
• Food and Beverage Manager
• Dining Room Manager
• Rooms Division Manager

We will begin interviews for the following Seasonal Staff beginning February 1, 2017:
•Food and Beverage
o Wait staff
o Bartender
o Buffet Steward
o Delicatessen Sandwich Artist
o Line Cook
o Pastry Chef
Housekeeping Department
o Housekeeping Room Attendant
o Vacation Homes Housekeeper
o Laundry
•Front Desk
o Front Desk Attendant
o Reservation Agent
o Bellman
• Pro Shop
o Golf Cart Attendant

For immediate consideration please submit a resume to:
Ms. Sydneye Trudics, Director of Human Resources

Hospitality Staff Western North Carolina 

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About High Hampton Inn & Country Club
Since 1922, the 1400-acre High Hampton Inn & Country Club, surrounded by the ethereal beauty of the Blue Ridge Mountains in Cashiers, North Carolina and shimmering lakes and streams, has been hosting generation after generation of guests who return time and again to renew, rejuvenate and reconnect amidst nature’s playground. The estate’s sanctuary-like atmosphere is completely unequaled.

Standing sentry on a knoll overlooking the lake, mountains and golf course, the High Hampton Inn is reminiscent of the great camps of the Adirondacks with its classic shingle style and expansive estate promising the ultimate blend of outdoor recreation and civilized hospitality. The epitome of a true North Carolina mountain resort, High Hampton resides at a 3,600-foot elevation in the Blue Ridge Mountains of Cashiers, North Carolina. The near-perfect climate merely adds to the sense of serenity here, but so does the fact that there are no electronic devices, like telephones or televisions in the guestrooms, and that many activities are nature-driven.
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